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EU eGovernment Benchmarking 2015


The e-Government Benchmark Report 2015 released by European Commission measures the delivery and performance of e-Government services in 33 countries (the 28 European Union member states together with Iceland, Norway, Serbia, Switzerland and Turkey).  Malta’s performance in the 2013 benchmarking exercise has been outstanding, with Malta leading on all top-level indicators across the combined services measured. 

MALTA

EU28+ AVERAGE

Rank ​Score ​Score
​ User Centricity 1st 94 70
​        Online Usability 86​​ 67
        Online Availability ​97 ​​72
​​ Transparent Government 1st 96 48
​        Service Delivery ​​95 ​38
​        Personal Data ​100 ​47
​        Public Organisations ​93 ​59
​ Cross Boarder Mobility ​1st ​87 ​44
​​        Online Availability ​93 ​42
​​        Online Usability ​76 ​49
​ Key Enablers ​1st 95​ 49​
​​        Authentic Sources ​89 ​47
​​        SSO ​100 ​58
​​        eID 93​ ​62
​​        eDocuments ​90 ​57
​        eSafe 100 35
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Performance icon Country Profile - Malta
Performance icon eGovernment Insight Report
Performance icon eGovernment Benchmark Background
Performance icon eGovernment Benchmark - Infographics
 



 
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